Privacy Policy

Effective Date: June 1, 2026

Signature Bites ("we," "our," or "us") operates the website mysignaturebites.com.  This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order for our charcuterie boards or grazing tables, or contact us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, delivery address, billing address, email address, phone number, and event details (including dietary restrictions or allergy information), that you voluntarily give to us when you choose to place an order or contact us through our website forms.

• Financial Data: Financial information related to your payment method (such as valid credit card number, card brand, expiration date) that we collect when you purchase our catering services or individual boxes. We do not store financial data directly; all payments are securely processed by our third-party payment processors (e.g., Square, Shopify, or Stripe).

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Fulfill, deliver, and manage your charcuterie orders, catering bookings, and payments.

• Coordinate on-site grazing table setup and equipment retrieval at your venue.

• Respond to your inquiries, customer service requests, and dietary customization requests.

• Send you order updates, booking confirmations, and administrative notices.

• Send you marketing newsletters, promotions, or special offers (you can opt-out at any time).

• Improve our website design, products, and overall user experience.

• Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Delivery Personnel: We will share your delivery details (name, address, phone number, and drop-off instructions) with our internal or external delivery drivers to ensure your perishable order arrives safely.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Tracking Technologies (Cookies)

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Children's Privacy

Our website is intended for a general audience and is not targeted to children under thirteen (13) years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" at the top of this page. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: info.mysignaturebites.com